WSIB (Workplace Safety and Insurance Board)

Total Physiotherapy is registered with WSIB. Rehabilitation services including physiotherapy, massage therapy, kinesiology, functional abilities evaluation, work conditioning, and work hardening are provided by Total Physiotherapy.

Provided your injury occurred and was reported at work, proper documentation has been completed and submitted to WSIB, and your claim has been initiated and approved, you may be eligible for WSIB coverage of your physiotherapy, as well as other rehabilitative services.

Our administrative staff can assist you with any questions you may have regarding the WSIB process.

Assuming you have an active claim number, and/or we receive verbal approval from a WSIB adjuster, we can initiate assessment and treatment under a Program of Care (lower back, shoulder, or musculoskeletal program), or under a fee for service code.


DVA (Department of Veterans Affairs)

DVA provides financial support to qualified Veterans for the health-care services or benefits available through Programs of Choice (POC). They may also reimburse expenses incurred if you have to travel to receive treatment benefits and services.

Do You Qualify?

You may qualify to receive financial support for treatment benefits, if you are:

  • in receipt of a disability benefit
  • in receipt of services through the Veterans Independence Program
  • in receipt of financial assistance through the Long Term Care program
  • in receipt of the War Veterans Allowance


Provides coverage for the services provided by approved health professionals by Veterans Affairs Canada (VAC). In some cases, the service must be prescribed by a physician in order to be approved by VAC.

Examples of services covered include:

  • physiotherapy
  • massage therapy
  • acupuncture
  • occupational therapy
  • speech language pathology
  • chiropractic
  • psychological counselling

You can also contact DVA at 1-866-522-2122 (toll-free) Monday to Friday, 8:30 to 4:30, local time.

For more information on DVA services and coverage, visit