New Patients

Total Physiotherapy values those patients who have attended our clinics and have accessed our services since our inception in 1996.

patient on machine talking to team member

We welcome the opportunity to provide rehabilitation services to new patients as well, who desire a thoughtful and experienced approach to their care.

Is a referral required?

A referral is welcomed, but not necessary in order to access our services. A referral is not required to access rehabilitation services, however it may be a requirement of your insurance company for reimbursement. We encourage all patients to examine their individual insurance plans to determine their need for referral.

Funding/Insurance Options?

Physiotherapy, massage therapy, and kinesiology services are often covered in whole or part by insurance.  Learn More

Parking?

Ample parking is available at both of our locations. Our McDonnel Street clinic has free on-site parking. Our Hospital Drive clinic, located within the Peterborough Clinic has on-site pay parking, with reimbursement for private patients.

Accessibility?

Both of our clinics are fully accessible to all patients, including those with disability.

Are Our Clinicians Registered?

All of our therapists are registered with their respective professional Colleges. Registration numbers will appear on all receipts to ensure appropriate reimbursement for those with insurance coverage.

Appointments?

We will make every attempt at scheduling appointments at convenient times for our patients. Early morning and evening appointment times are available.

We require 24 hours notice on appointment cancellation. Late cancellation or failure to attend scheduled appointments may result in full payment of the missed appointment.